1. Data Controller
Identity: Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L.
NIF: B66645672
Postal Address: Carrer Mossèn Cinto Verdaguer, 9, 08395 Sant Pol de Mar, Barcelona
Email: info@genloop.eu
Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L., as the data controller for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, and other current regulations on personal data protection, and by Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity, and availability of the data entered.
2. Purpose of Processing
Your personal data will only be used for the following purposes:
• To carry out the necessary commercial and administrative procedures with website users;
• To send commercial advertising communications via WhatsApp, email, SMS, MMS, social communities, or any other electronic or physical means, in case the User has given their express consent to receive electronic commercial communications by subscribing to the newsletter;
• To answer queries and/or provide the information required by the User;
• To provide services and/or products contracted or subscribed by the User;
• To manage your online purchases by processing your orders and returns through our online services, send you notifications about delivery status or in case of problems with item shipment, manage your payments, handle any complaints or warranty issues regarding products or services, identify you and validate your legal age to contract, as well as, where applicable, for the formulation, exercise, or defense of claims.
• To use the data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided; and
• To notify changes and important developments in the privacy policy, legal notice, or cookie policy.
You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to: info@genloop.eu.
According to the LSSICE, Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, for all communications you receive from the provider, the user has the possibility to cancel their express consent to receive our communications.
We will not process your personal data for any purpose other than those described, except when required by legal obligation or judicial order.
Your data will be kept for the duration of the commercial relationship with us or until you exercise your right of cancellation, opposition, or limitation of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years should this be required by Courts and Tribunals or for initiating internal actions derived from the improper use of the website. Your data will not be subject to decisions based on automated processing that produce effects concerning you.
3. Lawfulness of Processing
The legal basis for data processing is the consent given to carry out the purposes described above, which will be requested when checking the corresponding box upon data collection.
Failure to provide the requested personal data or to accept this data protection policy implies the impossibility of subscribing, registering, or receiving information about the Provider’s products and services.
4. Recipients of Assignments or Transfers
Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. does not transfer or communicate data either within or outside the EU, with the exception of the transport company to deliver orders to the address designated by the interested party for this purpose, as well as payment service providers to manage purchases made through the website.
The provider will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the right to block or cancel the account if there are indications of the commission of any crime by the user. The provided information will only be furnished by the provider at that time.
The information you provide us through this website and through the application will be hosted on the servers of Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. The processing of data by this entity is regulated by a data processing agreement between the provider and this company. In no case will this processor outsource services that involve any data processing by third parties without our prior consent.
Optionally, for the contracting of cloud computing services and/or services for sending emails, communications, as well as other related IT services, data may be:
· Transferred to IT service companies located within the European Economic Area (EEA) or,
· Transferred to IT service companies located outside the EEA covered by the Privacy Shield protection framework, meaning they have adequate protection measures to ensure the security of personal data. You can obtain more information by visiting this link:
https://www.privacyshield.gov/welcome
5. Rights of Data Subjects
As a data subject (user), you can request the exercise of the following rights from Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. by sending a letter to the postal address at the top of this document or by sending an email to info@genloop.eu with the Subject: “LOPD, ARCO Rights,” and attaching a photocopy of your ID or any similar legal means, as required by law.
Rights:
· Right of access: Allows the data subject to confirm whether their data is being processed or not and, if so, the right to access the personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the retention period or the criteria used to determine that period, etc.
· Right to rectification: Allows you to modify your personal data if it is inaccurate, including the right to complete incomplete data. Please note that by providing us with your personal data through any means, you guarantee that it is true and accurate and you commit to notifying us of any change or modification. Therefore, any damage caused by the communication of erroneous, inaccurate, or incomplete information in the website forms will be the exclusive responsibility of the data subject.
· Right to erasure (right to be forgotten): Allows you to request the erasure of your personal data when, among other cases, it is no longer necessary for the purpose for which it was collected, or is being processed otherwise, or you withdraw consent. It should be noted that erasure is not applicable when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise, or defense of claims.
· Right to restriction of processing: Allows you to request the suspension of processing or to limit its future processing.
· Right to object: The right to object to the processing of your data based on our legitimate interest. Your data will not be processed unless compelling legitimate grounds for the processing are demonstrated that override your interests, rights, and freedoms, or for the formulation, exercise, or defense of claims.
· Restriction of processing: This involves marking stored personal data, requesting the temporary suspension of its processing or to limit its future processing.
· Right to data portability: Facilitates the processing of data to the data subject so that they can transmit it to another data controller without hindrance.
· Right not to be subject to automated individual decision-making (including profiling): The right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you.
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal of consent.
You also have the right to lodge a complaint with the supervisory authority if you consider that your rights may have been violated in relation to data protection (agpd.es).
6. Additional Information
Information we collect:
We obtain the minimum and essential information through the registration form. In this form, you will provide the following data: email, full name, Tax ID (NIF), address, and contact phone number.
Through this Privacy Policy, we inform you that the photographs published on the website are the property of Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L., including those of minors, for which prior consent has been obtained from parents, guardians, or legal representatives by signing the forms prepared for this purpose by the centers where the minors are enrolled. However, parents, guardians, or representatives of minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to use the minor’s image; in this case, the image will be pixelated.
7. Social Media
We inform you that Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. may have a presence on social media. The processing of data carried out on individuals who become followers on social media (and/or carry out any linking or connection action through social media) of the official pages of Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. will be governed by this section, as well as by those terms of use, privacy policies, and access regulations belonging to the respective social network in each case and previously accepted by the user.
Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. will process your data to correctly manage its presence on the social network, inform you about the provider’s activities, products, or services, as well as for any other purpose permitted by Social Media regulations.
It is forbidden to publish content:
· That is allegedly illegal by national, community, or international regulations or that carries out supposedly illegal activities or contravenes the principles of good faith
· That violates the fundamental rights of individuals, lacks courtesy on the network, annoys or may generate negative opinions in our users or third parties, and in general any content that the provider considers inappropriate.
· And, in general, that contravenes the principles of legality, honor, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.
Furthermore, Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. reserves the right to remove, without prior notice from the website or the corporate social network, any content deemed inappropriate.
Communications sent through social media will be incorporated into a file owned by Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L., and we may send you information of interest. In any case, if you send personal information through the social network, Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. will be exempt from responsibility in relation to the security measures applicable to that platform due to the user; if you wish to know them, consult the corresponding specific conditions of the network in question.
8. Security Measures
The data you provide us will be treated confidentially. The Provider has adopted all technical and organizational measures and all necessary levels of protection to guarantee the security in the processing of data and prevent its alteration, loss, theft, unauthorized processing, or access, depending on the state of technology and the nature of the data stored. It is also guaranteed that the processing and registration in files, programs, systems or equipment, premises, and centers comply with the requirements and conditions of integrity and security established in current regulations.
9. Language
The applicable language for this Privacy Policy is Catalan. Therefore, if there is any contradiction with any of the versions provided in other languages, the Catalan version will prevail.
10. Changes to This Privacy Policy
Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
11. Legislation
In general, the relations between Consultora Central de Subministraments i Serveis Generals de Catalunya, S.L. and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent for the resolution of all disputes arising from or related to its use.